Question about adding expansion port on IP Office 412

[jrairden]

Hello,

We currently have the IP Office 412 base unit with 2-30 port analog expansion units. We had the original setup professionally installed, but with the new 30 port expansion we want to put it in ourselves.

What goes into adding the unit in? Can any of you tech guys give me a quick step by step how to.

From what i've read, I power down the units, add the expansion, turn them back on, and then they should show up in the manager. After that, I'm unsure what to do (not sure if i have to manually add the analoge ports or not).

Thanks.

- Justin

 

[dizzyphil]

1st, make sure you use the supplied patch cord that comes with the expansion module. 2nd, power the unit up and once it recognizes the unit open manager and check your system in the configuration tree that it is in fact recognized. Lastly, in Manager, go to file> advanced> upgrade and select your new unit and upgrade it to the same version your other units are. Manager will automatically use the correct version.

The users and extension will automatically be created also. You just fill in the blanks.

Diz

 

[jrairden]

awesome, thank you for the quick response.