Qsig not working as planned

[Wings08]

I have an avaya 8700 connected to a nortel 1000M rls 6.0 software via a QSIG trunk. I'm having a helluva time getting theis thing to work as I thought it should. I can dial extension to extension without a problem. I cannot make an extenernal call through the nortel using an Avaya phone. On a nortel phone If I access the trunk shouldn't I just have to dial another 9 and the seven of 11 digit number to make an outgoing call. or do I have to use the maintenance set to test from the tn.

 

[KCFLHRC]

I don't know the Avaya at all. But I can tell you about the Nortel. Your NCOS on the Nortel QSIG trunks has to be high enough to make the call. You will probably need to turn on INAC on that route to insert the BARS access code. You should be sending 9+1+xxx-xxx-xxxx to the Nortel. EXTT will probably need to be turned on in the CDB also.

 

[KCFLHRC]

Is your route marked INT or EXT?

 

[Wings08]

Its set to INT and INCA is set to no. I will make the INCa change to yes. test and see if I need to change the RCLS to ext. I thought that was more of how it handled the call for ringing or messaging. The Ncos of the trunks were set high enough. Let you know how this turn out. Thanks for the help

 

[Wings08]

Set INCA to yes
RCLS to EXT
EXTT to Yes
Call still will not complete. Even tried accessing the trunks via the maintence set and still call does not complete.
Arrrggg!!!

 

[KCFLHRC]

Not INCA, I wanted you to change INAC to yes

 

[trvlr1]

From your first post .... If you have already accessed a trunk, you do not need to dial a "9" again, all you should have to do is dial the number.
To test to see if there are restrictions causing your issue, from the Avaya, you can set up the ACOD as if it were an extension, this should return you dial tone from the Nortel(assuming that is what the telco is giving you) at which point you should be able to make your call.

 

[Don6531]

Are your Qsig trunks are TIE? and you out bound trunks atr DID? If then you need to look at you net_data DITI needs to be YES for DID to TIE connections allowed.

Don6531

 

[RickyPone]

Can you post the route? Also do you use tenant service?

 

[Wings08]

Here is the setup on the nortel side. No tenant services used on this side. From the Avay side it appear that the call does not go out the Nortel. I was trying to test by grabbing a channel on the qsig trunk and dialing. It does not work with or wothout dialing the nine.


ROUT 0 Incoming DID Route

TYPE RDB
CUST 00
ROUT 0
DES PRI
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
MBXR NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD XXXX
TCPP NO
PII NO
AUXP NO
TARG 15
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 3
NDNO 3 *
DEXT NO
DNAM NO
ICIS YES
TIMR ICF 512
OGF 512
EOD 3456
NRD 10112
DDL 70
ODT 3328
RGV 640
FLH 510
GRD 896
SFB 3
NBS 1408
NBL 2304
IENB 5
VSS 0
VGD 6
DRNG YES
NDRI 00
CDR YES
INC YES
LAST NO
QREC NO
OAL YES
AIA NO
OAN YES
OPD NO
CDRX NO
NATL YES
VRAT NO
MUS NO
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

Route 0 TN:

DES SBC
TN 028 23
TYPE DID
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 0
RTMB 0 23
B-CHANNEL SIGNALING
NITE
STRI/STRO OWK OWK
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR APN THFD HKD SPCD
P10 VNL
TKID
AACR NO
DATE NO DATE


TYPE RDB
CUST 00
ROUT 9 QSIG Route
DES AA G700 GW 2
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC ISGF
SBN NO
PNI 00001
NCNA NO
NCRD NO
CHTY BCH
CTYP CDP
INAC YES
ISAR NO
CPFXS YES
DAPC NO
INTC NO
MBXR NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD XXXX
TCPP NO
PII NO
AUXP NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR YES
INC YES
LAST YES
QREC NO
OAL NO
VRAT NO
MUS NO
RACD NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO


Qsig Route TN:

DES AAAVAYAGW2DT1 T
TN 035 01
TYPE TIE
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 60
RTMB 9 1
B-CHANNEL SIGNALING
TGAR 1
AST NO
IAPG 0
CLS CTD DTN CND ECD WTA LPR APN THFD HKD SPCD
P10 VNL
TKID
AACR NO
DATE 28 SEP 2011

Qsig D-channel:

ADAN DCH 35
CTYP MSDL
GRP 1
DNUM 14
PORT 2
DES AAAvayaGW2ndT1
USR PRI
DCHL 35



PAGE 004

OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID 4
RCAP COLP NDI CCBI CCNI PRI DV3I CTI
PR_TRIGS DIV 3 1
CNG 2 3
CTR2 2 3
PR_RTN NO
MBGA NO
OVLR YES
DIDD 0
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
REQ: prt
TYPE: cdb
CUST 0

FTR_DATA
**DAPC**PREFIX TABLE NO: 00 **
UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**
UNKN*
E164* 00 0
PRIV*
E163* 00 0
TELX*
X121*
NATL*

OPT AHD BIND BIXA BLA CFF CFRA
COX CPA CTA DBA DNX DSX
HTR HVD XBL IC1 IDP XLF


NET_DATA
OPT RTA


PAGE 005

AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 0
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1 734
PFX2 655
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
DITI YES
TRNX YES
EXTT YES
FTOP FRES

 

[Don6531]

Try the following changes and also from the Avaya to the Nortel you will need to send the 9 1XXX-XXX-XXXX or 9 XXX-XXXX to the Nortel to go off Net.

DES AAAVAYAGW2DT1
TN 035 01
TYPE TIE
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 60 <------ I would check this I would change to 7 to start(Check LD 87 NCTL for NCOS 60 to see what the FRL is. I think its 0)
RTMB 9 1
B-CHANNEL SIGNALING
TGAR 1
AST NO
IAPG 0
CLS CTD DTN CND ECD WTA LPR APN THFD HKD SPCD <---- Try UNR
P10 VNL
TKID
AACR NO
DATE 28 SEP 2011

Don6531

 

[Wings08]

Ncos sixty is equal to 6 which is my highest. I know i'm good there. Will try the unr tomorrow. tks

 

[RickyPone]

I see the pni does not match for each route. I always make sure that they do. May not be an issue?

 

[Wings08]

After some thorough troubleshooting using trace and the d-channel messaging it was found that the call was routing correctly out the Nortel. We think the issue was the caller id number outpulsed by the Avaya. We both have the same DID carrier so the carrier was displaying the appropriate caller id name in their database based on the mumber being outpulsed by the Avaya. Still waiting for the Avaya techs to change the number so I can test. I appreciate all the responces as I have a few things to clean up based on the responces.