Provider says they are presenting 6 digits but Mitel 3300 only seeing 5? 1

[MillTechNet]

Hi,

We've got a new ISDN 30 provision as an addition to our existing ISDN 30 and the new provider says they are presenting 6 digits to us on incoming calls. They have even attached an old telephone system they use for testing to this new ISDN and shown me that its set to 6 digits and it works fine. Now, when we connect it to our 3300 I can only get the box to accept calls if I set the system speed call to the last 5 digits rather than all 6. I've checked the trunk's number of digits to absorb and its set at zero. Is there anywhere else that may be modifying the incoming number?

Our other ISDN provider presents us with 5 digits and that works as expected.

 

[LoopyLou]

They still lied. Hopefully they have more then 2 engineers.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[wireman50]

Bt..engineers...oxymoron surely...

 

[MillTechNet]

I did put the word in quotes!

 

[kwbMitel]

Keep in mind folks that when you're slinging mud some of it is bound to stick to you.

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