Programming key 0 & 1 with different numbers and CLID

[Ripo1953]

I have 2 questions .
1) What is the best way to program a M3903 set with 2 lines ,
I would like :
Key 0 hunting to key 1 if busy & to VM mail if both key busy
key 0 & 1: going to VM if no answer

I think I would need :
LHK 01
FDN VM
FNA
HUNT VM
HTA

2) Now when the staff is using key 1 to make an out call
( internal or external) I would like the number to appear same
as key 0 .... ( so people would call back my key 0 number)
and we would not have to add the key 1 into the voice mail

Can it be done , it seems simple but I can't find a way to do just that !

 

[PERRYPJ]

Question 1 is correct, just make sure you have HTA and FNA in the CLS.
Question 2 is simple just make sure there is a D after the extension on Key 1, the D will send the same CLID as you have set on Key 0

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[Romar53]

ripo,
You are correct with the answers for question 1. LHK will hunt a call to key 1 when key 0 is busy. In the CLS of the phone add FNA and HTA as well as the pilot number for VM in FDN and HUNT

For question 2 ,add a D after the DN on key 1. I pasted the information from the NTPs.

key xx SCR yyyy (cccc or D) zz..z basic-20
Single Call Ringing key
Where:
• yyyy = DN
• cccc = CLID table entry of (0)-N, where N =
the value entered at the SIZE prompt in LD 15
minus 1.
• D = the character "D". When the character
"D" is entered, the system searches the DN
keys from key 0 and up, to find a DN key with
CLID table entry. The CLID associated with the
found DN key is used.
• zz..z = additional information required for the
key aaa.

 

[Ripo1953]

Hello Perry,
I did try to add a D on key 1 of my test set , but when I tested it it is still the DN on key 1 that appears (and not the DN of k:0).
I need that feature for internal calls , does it matter ?
I work in an hospital our caller ID is blocked for outside calls.
Thanks
Rita

 

[RickyPone]

If caller id is blocked how is the called party going to see anything?

 

[Ripo1953]

The caller ID is blocked when we are calling outside , but
it is open for all internal calls
Rita

 

[Johnthephoneguy]

If you want key 0 and key 1 to send out the same DN number just make them the same DN to begin with.

key 0 scr 1234
key 1 scr 1234

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[trvlr1]

Make the 2 keys MCR keys
Key 0 mcr 1234
Key 1 mcr 1234

This way you will be able to use the second line when the first is busy but still get the same caller id.