Hi,
Im a student studying telecom, and Im working with an IP Office V2 R8.1, and I cant seem to figure out how to program the Auto Attendant to accept dialing an extension number as an option. My extensions start at 2 and are 3 digits long. I tried putting option 2 as "dial by number", "transfer to 2XX", and "Transfer to XXX". I also tried leaving option 2 as not defined, and still cant get it to work. Any help would be much appreciated.
Thanks!
Im a student studying telecom, and Im working with an IP Office V2 R8.1, and I cant seem to figure out how to program the Auto Attendant to accept dialing an extension number as an option. My extensions start at 2 and are 3 digits long. I tried putting option 2 as "dial by number", "transfer to 2XX", and "Transfer to XXX". I also tried leaving option 2 as not defined, and still cant get it to work. Any help would be much appreciated.
Thanks!