Programming A Destination Code to pick up a Line on a remote BCM

[DamFam]

What I want to do is program a destination code that will pick up a line on a remote BCM.

The BCMs are already networked via IP and functioning correctly. So what I want is that on BCM 1 (Europe) you enter a code and it grabs a line on BCM 2 (Canada) so you can dial local to Canada from there.

I know how to program a destination code (I did that to get the inter company extension dialing working BCM to BCM), but what do I have to do to tell it to grab a line so I can dial out?

Thanks

 

[steeef]

what is your PSTN connection on BCM2? PRI?

 

[DamFam]

I believe so. 9 physical line from the telco.

 

[steeef]

could you do screenshots from programming? dest-codes, routes, lines, remoteaccesspackages and so on from both bcms?

 

[DamFam]

I can do, but it will take some time.

I just noticed that the vendor for BCM1 in Asia failed to apply any patches to the BCM when it was installed a couple months ago. It's still at 3.7 with no patches.

So, I'm going to have to have a word with them (through an interpreter) and at least get Service Release 2 installed.

Perhaps that will alleviate some of my issues.

I will report back as soon as I have more info, and the screenies. I will likely have the screenies tomorrow for you, while the patch application probably won't happen until next week.

thanks for all your help thus far!

 

[steeef]

installing all the patches should be done as first, right.

 

[DamFam]

Yep.

I just assumed that because this BCM was a new install it would be up to date.

I guess the vendors do things differently here.

 

[Gixxer25]

You don't need the MCDN keycode ?