Programming 1150e Function Keys

[Strider53]

Converting our call center to VoIP and bought Avaya 1150e phones to run on CS1000, Rel. 7.0.
When I built the first phone, I noticed none of the ACD keys - MSB, NRD, ACT, etc. - that are already on the phone show up as programmed when I print the TN record.
KEY 00 ACD 2580 0 2850
AGN
01
02
03 MCR 6690 0
04
05
06
07
08
09
10
11
12
13
14 ASP
15 EMR
16
17 TRN
18 AO6
19 CFW 4

Any idea where these features are to be programmed? Not having a lot of luck finding anything on the net.

Thanks,

 

[Splic3d]

They need to be programmed on keys 1 thru 5 so they are visible on the main page screen. It looks though you need to have a SCR dn if you use them with CCM or symposium for its personal DN. The ACT could go on 6-11, but you would have to use the shift function.

http://www.i3techgroup.com

If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

 

[Strider53]

So, the Not Ready, Make Busy, and Activity keys around the number pad are just window dressing? Or, do they only work with a Avaya-specific PBX and not the old Nortel?

 

[Splic3d]

According to this PDF, they are for "Future Use".

http://downloads.avaya.com/css/P8/documents/100120075.

But the future could already be here and I didn't know it. LOL

http://www.i3techgroup.com

If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

 

[guycable2]

MSB and NRD autopopulate on Key 12 and 13 for me. The ACNT key needs to be added manually. We are on 7.5 but it's been like this since 5.0.

KEY 00 ACD 1311 3 5481
AGN
01 SCR 1446 3 MARP
02 ACNT
03 SSU 0100
04 ADL 16
05 ADL 16
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12 NRD
13 MSB
14 ASP
15 EMR
16 MWK 4800
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31

 

[Strider53]

I was pushed into this by higher ups wanting the latest/greatest. May not be so great. :-(
Thank you.

 

[Splic3d]

Sorry, I see it now, was on the wrong page for this one. Thanks Guycable2 for pointing us the right direction.

http://www.i3techgroup.com

If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx