Programing Help with a M2008 1

[NorthernTek]

I am working on a Option 11c and have a M2008 set

User would like to goto voicemail when pressing the
message key. But gets dialtone instead of VM ( I am thinking maybe Handsfree line out?).
6245 is the VM.

I noticed 2 things,

1)This set is programmed as a 2616 set, can this cause an issue or will it work on a M2008 even though prg as a 2616

2)MWK is programed on the handsfree key, I am going by a picture I found on google of M2008 set as I am very new to PBX/sets.

Msg key is programed on Key 6 (see below)

KEY 00 SCR 6552 0 MARP
01 SCR 6750 0 MARP
02 TRN
03 AO6
04 CFW 16
05 RGA
06 MWK 6245


Does this set need to be prg as a M2008 to function correctly?

Can you prg on the handsfree key?

Would appecate any help for a newbie in the pbx world

NorthernTek

 

[GHTROUT]

Yes, if a 2008 set is plugged in, it will work the way it should if it is programmed as a 2008.

One could compare it to this. You program KEY 3 as an SCR/DN key, but put on a label that say Message. It will still be the SCR/DN key even though it says Message.

The 2616 ans 2008 keys are in different places

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[NorthernTek]

Can you program on the handsfree key?

I read that it's prefered NOT to change the default say for the programing key and wondering if its the sae for the handsfree key

 

[strmwalker]

NorthernTek...it depends if it is handfree m2008 what is the part number on the bottom of the phone.

no problems only solutions

strmwalker

 

[NorthernTek]

Don't have access to the phone, working remotely. I will check for that thank.

Let's say its a HF phone, is it ok program over the HF key?

 

[GHTROUT]

As a general rule for 2008 sets:

-If the phone has a digit display, leave KEY 7 blank and make CLS ADD or TDD.
--If you leave the CLS NDD and you program KEY 7 the display will not work.

-If the phone is handsfree capable (has a mic), leave KEY 6 blank and make CLS HFA.
--If you leave the CLS HFD and you program KEY 6, the microphone will not work.



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[NorthernTek]

Thanks for the great info and speedy replies!

 

[CutlassJames]

if you program key 6 or key 7 can you set them back to default without completely rebuilding the phone?

 

[hhallett]

CutlassJames (MIS) 6 Aug 08 14:19
If you program key 6 or key 7 can you set them back to default without completely rebuilding the phone?

Yes. Since you set CLS to NDD and HFD (presuming the phone is a M2008D or M2008D/HF) to be able to program keys 6&7 respectively then you simply reverse the process by nulling key(s) 6 and/or 7 and changing the CLS to HFA (for key 6) and/or ADD (for key 7).

Regards,
Harry
"The legitimate powers of government extend to such acts only as are injurious to others. But it does me no injury for my neighbour to say there are twenty gods, or no god. It neither picks my pocket nor breaks my leg." --Thomas Jefferson

 

[CutlassJames]

Thanks for the info.