Hi,
I have recently been asked to add an expansion unit to a BCM 400 3.0. I have installed several of these in the past and haven’t had any problems before, usually it’s a simple plug in and away you go. However on this system I can’t seem to get any MBM to work in the exp unit. If I insert a DSM32+ in any slot on the exp unit without the ‘special’ 5m patch lead the status light flashes Red and orange. With the lead plugged in the status light is solid green. However when I plug a phone into it the phone just flashes as if it is booting up.
I have tested the DSM32+ in the BCM400 and it works perfectly. I have also tried 2 other expansion units that I know work and I still cannot get the module to work.
I think it could possibly be a faulty MSC however I don’t want to swap it unless completely necessary.
Has anyone had any other problems like this?
If I do need to swap the MSC is there any way I can keep the programming?
Thanks,
I have recently been asked to add an expansion unit to a BCM 400 3.0. I have installed several of these in the past and haven’t had any problems before, usually it’s a simple plug in and away you go. However on this system I can’t seem to get any MBM to work in the exp unit. If I insert a DSM32+ in any slot on the exp unit without the ‘special’ 5m patch lead the status light flashes Red and orange. With the lead plugged in the status light is solid green. However when I plug a phone into it the phone just flashes as if it is booting up.
I have tested the DSM32+ in the BCM400 and it works perfectly. I have also tried 2 other expansion units that I know work and I still cannot get the module to work.
I think it could possibly be a faulty MSC however I don’t want to swap it unless completely necessary.
Has anyone had any other problems like this?
If I do need to swap the MSC is there any way I can keep the programming?
Thanks,