Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Problems upgrading 1608 phones - autonegotiation

Status
Not open for further replies.

johnromani

IS-IT--Management
Nov 26, 2009
70
BR
Hi All,

This is driving me crazy! I recently install an IPO v7.0 with around 70 IP phones 1608.

When I boot the phones, the firmware that they loads is hb1608ua1_22r16Bs.bin, which I cannot found anywhere!!!

So, I connect the IPO, my laptop and phones on the same switch (out of band, out of the customer's network - isolated) and opne the MVIPtel to upgrade them.

The upgrade doesn't done. The phones cannot get any files from the MVIPTel server. I tried using many configuration, DHCP from IPOffice, fixing IP on phones, and nothing works.

Then I change the configuration, fixing the Fileserver on the phone point to the IPO's IP address. On the Manager, I configure the TFTOP, HTTP to point to the Manager/VMPro Server's address.

Now I can see the phones getting the language files, but the version 1.3 of this phones not!

The another problem is that the phones is configured with VLAN ID (100) and they are on the same network of IPO but on different of the PCs. Everything is ok until some or all phones (randomly) gets the "Discover X.X.X.X" message.

Is it a problem of the version on the phone or, what I notice is that some phones (with this message) are automaticaly getting Autonegotiation in 100Mbps Half.

Please, anyone can help me!

Cesar Romani
Avaya ACSS | APSS (SME/Data)| ACIS (Data)
Comptia Convergence +
 
I have seen some phones comeing up with a VLAN from new.

MUTE CLEAR them to default the config and try again.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!
 
And just to note. Avaya IP phones come from the factory wih Aura firmware on them.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!
 
Just turning on/off the phone its back to work normally. But, I have to take this handly and it is not cool for the customers.

I found the command codes to change the speed of the phone. Later I have to test (again) to upgrade to the latest version (1.300).


Cesar Romani
Avaya ACSS | APSS (SME/Data)| ACIS (Data)
Comptia Convergence +
 
There is something wrong with you network setup somewhere. Maybe firewalls stopping something, but getting files onto phones is very important and you really want it on DHCP. Have you tried IIS for file server?? Much simpler than MV IP Tel!!!

Jamie Green

Football is not a matter of life and death-It is far more important!!!!
 
Hi guys,

I finally update these phones. The problem was win7 firewall. Even I turning of the firewall, the advanced features still running on.

Cesar Romani
Avaya ACSS | APSS (SME/Data)| ACIS (Data)
Comptia Convergence +
 
Damn that Bill Gates and his meddling firewalls :)

Untitled-1.png
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top