Problems uninstalling Norton IS 2003

[Chrismenzies]

I am having problems with my copy of Norton Internet Security 2003. It is not responding and so I have followed the Norton notes on manually uninstalling NIS2003. I have followed the notes but when I try to reinstall NIS2003 I get the message............

A Norton Internet Security account with supervisor access must be logged in to uninstall this product. If Norton Internet Security is not running, click the Start menu, select Norton Internet Security, and log in.

I can find nowhere in NIS2003 where there is a option to either log in or log out.

Can anyone help?

I am running on a Windows XP Pro PC it that helps.

Thanks

CRML

 

[Jmhm17]

yes go to norton webpage and go to the help faq and thare should be a tool that automaticly deleats it, as for reinstalling it i dont know i havent had that problem, but try to use that tool than try to install it it should work. and the tool delets everything i mean EVERYTHING that has to do with norton IS.