Problem with VoiceMail IP Office 406

[ironrlo]

I'm Working with a IP Office 406, this morning I try to add to VoiceMail. I open the Ip Office Manager, I selected the Customer, Under User profile i select the voicemail option, an enables the VoiceMail On and enter a Voicemail Code.

From a IP Phone 5602, I test the VoiceMail,First I introduce the number extension, then the password and the system said that the Code is incorrect. I change the Voicemail code and the same situation happends.

Any idea about this problem...???

 

[bdelmar]

You enter the code in the "vociemail code" field AND also in the "Confirm voicemail code" field??

 

[ironrlo]

That´s Right... I enter the code in both Fields...

 

[Westi]

leave the code blank then just press # when it asks for it

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[ironrlo]

Westi... thanks.. for your comment... it works...

Now I can access to VoiceMail...

Thanks EveryBody...!!!