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Problem with Nortel/Avaya Desktop Messaging and Outlook 2010

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tyreel

Technical User
Mar 16, 2011
5
US
We have:
* Nortel/Avaya CS1K running on 7.5.
* CallPilot v5.00.41.143
* CallPilot Desktop Messaging v5.00.41.154
* Outlook 2010 exchange server

Observations:
If we choose the "CallPilot Inbox" during setup of CallPilot Desktop Messaging, we can see the messages; but they are in a separate local folder on the PC. If we Choose "Email Inbox" during setup, the messages never appear in the Outlook Inbox.
 
Still trying to find someone in our IT department that can set:

the "disablepstgrow" setting must be set to false

They can't seem to find the place to change it within Outlook 2007 in my desktop PC.
 
Use regedit to search for all instances of PSTDISABLEGROW and set them to 0. The registry entry is incorrect in the tech document.
 
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