Problem with Nortel/Avaya Desktop Messaging and Outlook 2010

[tyreel]

We have:
* Nortel/Avaya CS1K running on 7.5.
* CallPilot v5.00.41.143
* CallPilot Desktop Messaging v5.00.41.154
* Outlook 2010 exchange server

Observations:
If we choose the "CallPilot Inbox" during setup of CallPilot Desktop Messaging, we can see the messages; but they are in a separate local folder on the PC. If we Choose "Email Inbox" during setup, the messages never appear in the Outlook Inbox.

 

[Telco01]

Still trying to find someone in our IT department that can set:

the "disablepstgrow" setting must be set to false

They can't seem to find the place to change it within Outlook 2007 in my desktop PC.

 

[markbellot]

Use regedit to search for all instances of PSTDISABLEGROW and set them to 0. The registry entry is incorrect in the tech document.