Problem with disconnect supervision on ground start trunks

[BigBMark]

Have a site where we have recently deployed a Callpilot Mini to an Option 11C Rls 25.40. We found that we had to go order ground start trunks from the telco for disconnect supervision. a problem still remains though.

We have programmed the trunks as TKTP GRD and set SUPN to YES. The Option 11 then sets STYP to PSP no prob there really. The two problems I have are as follows.

1. CallPilot Mini takes about 1 Minute to hang up the line when the far end goes on hook.

2. Analog extensions not forwarded to CallPilot seem not to release their end of the line on some incoming calls. Below is the output of a LD 80 Trace on a particular trunk that is tied up.


.trak 7 1
ACTIVE TN 007 0 00 01
ORIG 007 0 00 01 COT RMBR 0 2
TERM 011 0 00 01 MARP 0 281 500
DIAL DN NONE
MAIN_PM REOR
TALKSLOT ORIG 20 TERM 20
EES_DATA:
NONE
QUEU NONE
CALL ID 707 102


Also given is an output from the software monitor with a code AUD422

AUD422 001A7328 00000405 00000003 000005CC 00000001 0000080D 00000000 281 NULL

I am 99.999% certain that this only occurs with inbound calls.

I am confident (but not as strongly) that this happens on the analog ports only.


Has anyone experienced this and if so what solution is there ?

I have seen a CLS LDTA for analog sets in the NTPs, would application of this class of service help the analogs detect whatever signal the PBX should send to let it know that the far end has hung up ?

Thanks Andre

 

[PERRYPJ]

FIRST MAKE SURE FEDC AND NEDC ARE SET TO ETH IN THE RDB

OLD ROLMEN WORKING ON NORTELS

 

[BigBMark]

FEDC and NEDC both set to ETH but I still see the problem.

You have any lead on the LDTA cls ? I have not set it as yet

I'll post the RDB print and a sample COT print if that would help.

Andre

 

[acewarlock]

are Tip and ring reversed on the trunks?

 

[PERRYPJ]

OR BETTER YET ARE YOU SURE THERE GRD START, GO TO THE DEMARC AND SEE IF YOU HAVE TO GRD START THE LINES TO GET DIAL TONE

OLD ROLMEN WORKING ON NORTELS

 

[BigBMark]

Thanks for the replies guys.

I confirm that we have no issue with Tip and Ring (to the best of my knowledge. I sorted that out with the telco about three weeks ago. I also tested all of the lines for ground start by using a test set at the Demarc.

My digital sets and auto attendant dont seem to exhibit this problem. It is only occurring with incoming calls to analog sets.

A.

 

[BigBMark]

contrary to what I reported earlier,
FEDC is set to ORG. We had tried setting it to ETH however this seemed to increase the problem. I tried it again recently (definition of insanity?) with the same result.

 

[BigBMark]

Below are route, COT and Set parameters

***************************************
****** ROUTE DATA BLOCK ***************
***************************************

CUST 00
DMOD
ROUT 0
DES GENERAL
TKTP COT
NPID_TBL_NUM 0
PRIV NO
RPA NO
SAT NO
RCLS EXT
DTRK NO
ISDN NO
PTYP ACO
AUTO YES
ACMP NO
ICOG IAO
RANX NO
SRCH LIN
TRMB NO
STEP
ACOD 8000
TARG 01 02
CLEN 1
BILN NO
OABS
MFC NO
TIMR ICF 512
OGF 512
EOD 13952
DSI 60928
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GTO 896
GTI 896
ARP 3
SFB 3
CRD 512
IENB 5
TFD 0
LEXT 100
SST 3 0
DTD NO
SCDT NO
2 DT NO
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DDO NO
DRNG NO
CDR NO
NATL YES
SSL
CFWR NO


PAGE 002

IDOP YES
MUS NO
MR NO
PANS YES
MANO NO
EQAR NO
OHQ NO
OHQT 00
TTBL 0
ATAN NO
OHTD NO
PLEV 2
OPR NO
RCAL NO
MCTS NO
ALRM YES
ART 0
PECL NO
DCTI 60
TIDY XXXXX 0
SGRP 0
CCB NO
CCBA NO
AACR NO



*****************************************************
**********SAMPLE COT PROGRAMMING*********************
*****************************************************

REQ: prt
TYPE: cot
TN 6 4
DATE
PAGE

DES GENERAL
TN 006 0 00 04
TYPE COT
CDEN 8D
CUST 0
XTRK XUT
TIMP 600
BIMP 3COM
TRK ANLG
NCOS 0
RTMB 0 12
ATDN 200
SIGL GRD
SUPN YES
STYP PSP
AST NO
IAPG 0
CLS UNR DTN CND WTA LPR APN THFD BARD
P10 NTC LOL
TKID 2226040
DATE 19 MAY 2003


NACT
REQ:
REQ PRT
TYPE: cot
TN 7 7
DATE
PAGE

DES GENERAL
TN 007 0 00 07
TYPE COT
CDEN 8D
CUST 0
XTRK EXUT
FWTM NO
TIMP 600
BIMP 3COM
AUTO_BIMP NO
TRK ANLG
NCOS 0
RTMB 0 8
ATDN 200
SIGL GRD
SUPN YES
STYP PSP
AST NO
IAPG 0
CLS UNR DTN CND WTA LPR APN THFD BARD
P10 NTC LOL
TKID 2226030
DATE 21 MAY 2003


NACT
REQ: rtp*
REQ: prt
TYPE: cot
TN 8 1
DATE
PAGE

DES GENERAL
TN 008 0 00 01
TYPE COT
CDEN 8D
CUST 0
XTRK XUT
TIMP 600
BIMP 3COM
TRK ANLG
NCOS 0
RTMB 0 13
ATDN 200
SIGL GRD
SUPN YES
STYP PSP
AST NO
IAPG 0
CLS UNR DTN CND WTA LPR APN THFD BARD
P10 NTC LOL
TKID 2226041
DATE 22 MAY 2003



*****************************************************
************** SAMPLE ANALOG SETS *******************
*****************************************************


DES OGLE
TN 003 0 00 01
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 233 0 MARP
AST NO
IAPG 0
HUNT 849
TGAR 2
LDN NO
NCOS 2
SGRP 0
RNPG 0
XLST
SCI 0
SFLT NO
CAC_MFC 0
CLS CTD DTN FBD XFA WTA THFD FNA HTD ONS
LPR XRD CWD SWD MWA RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTA ASCD
MBXD CPFA CPTA UDI RCC HBTD IRGD IAMD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
USRD CCBD BNRD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
FDSD NOVD
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR FDN 849
DATE 28 MAY 2003




DES OGLE
TN 011 0 00 01
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 281 0 MARP
AST NO
IAPG 0
HUNT 200
TGAR 2
LDN NO
NCOS 3
SGRP 0
RNPG 0
XLST
SCI 0
SFLT NO
CAC_MFC 0
CLS CTD DTN FBD XFA WTA THFD FNA HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTA ASCD
MBXD CPFA CPTA UDI RCC HBTD IRGD IAMD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
USRD CCBD BNRD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
FDSD NOVD
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR FDN 200
DATE 27 MAY 2003