I am having trouble with the encoding/format in outlook. I have a user that sends emails in Russian. So, his emails will work b/c I have set his outgoing email format to be Plain Text and his Encoding I have set to Cyrillic.
The problem is this. The encoding will not work if the format is HTML. That was not a problem the first time, b/c I changed it to plain text. However, now when he recieves emails in Russian, he will hit reply and respond in russian and we have the same problem.
The output looks like this. (The first part in English and the second in Russian.
"This part would... ... be in English"
"????? ??? ?? ????? ??? ???? ??? ??????"
I believe the problem is that the HTML format cannot be encoded. I either need to figure out how to encode HTML format or how to convert a HTML formatted email to plain or rich text for a reply.
Thank you for any help or direction.
Zach
The problem is this. The encoding will not work if the format is HTML. That was not a problem the first time, b/c I changed it to plain text. However, now when he recieves emails in Russian, he will hit reply and respond in russian and we have the same problem.
The output looks like this. (The first part in English and the second in Russian.
"This part would... ... be in English"
"????? ??? ?? ????? ??? ???? ??? ??????"
I believe the problem is that the HTML format cannot be encoded. I either need to figure out how to encode HTML format or how to convert a HTML formatted email to plain or rich text for a reply.
Thank you for any help or direction.
Zach