Was wondering if anyone has run into or had success with using GoDaddy.com with the VM Pro voicemail to email SMTP integration. We have had success working with other third party email providers in the past but can't seem to get it to work with GoDaddy.
We are using VM Pro (4.1(40)), double and triple checked with GoDaddy tech support on the SMTP settings and are still unable to get the mail to go through. Windows event viewer brings up an error every time a message is sent using the GoDaddy settings saying something to the effect of "recepient TO: must be set". All the users have their email addresses in Manager, the VM Pro control panel settings are set with the GoDaddy SMTP server address and we tried ports 25, 26, 80, and 3535, at their suggestion, and we tried setting the account to one of the customers email accounts and then with a generic name "ipoffice". We tried using Server requires authentication with the customer's email login, and then with their GoDaddy account login with no success. VM Pro itself is set in the Preferences to SMTP as well. So all the settings are right but we can't seem to make it work. We looked at the customers GoDaddy account settings and there is an SMTP relay service that GoDaddy has (on top of their basic email offering) that the customer has set up on one email account to receive 250 smtp relayed messages/day but it still didn't work and we are really unsure of what that setting really does.
The most success we had was using the voicemail server (Win 2003) as an SMTP relay but the emails never came through even though windows event viewer confirmed email was sent.
Any help would be appreciated.
Thanks.
We are using VM Pro (4.1(40)), double and triple checked with GoDaddy tech support on the SMTP settings and are still unable to get the mail to go through. Windows event viewer brings up an error every time a message is sent using the GoDaddy settings saying something to the effect of "recepient TO: must be set". All the users have their email addresses in Manager, the VM Pro control panel settings are set with the GoDaddy SMTP server address and we tried ports 25, 26, 80, and 3535, at their suggestion, and we tried setting the account to one of the customers email accounts and then with a generic name "ipoffice". We tried using Server requires authentication with the customer's email login, and then with their GoDaddy account login with no success. VM Pro itself is set in the Preferences to SMTP as well. So all the settings are right but we can't seem to make it work. We looked at the customers GoDaddy account settings and there is an SMTP relay service that GoDaddy has (on top of their basic email offering) that the customer has set up on one email account to receive 250 smtp relayed messages/day but it still didn't work and we are really unsure of what that setting really does.
The most success we had was using the voicemail server (Win 2003) as an SMTP relay but the emails never came through even though windows event viewer confirmed email was sent.
Any help would be appreciated.
Thanks.