Problem after power outage

[mattm31]

I've come in this morning and the PBX has been off all night.

I reset it and it came up. Everything Green.

But you can't dial in or if you try and dial out
you get the busy signal. I'm assuming this is
the ISDN channels and not the PBX

What do you think ?

 

[johnpoole]

pbx problem... go to ld 60 rcnt then stat... you may need to disable that and bring it back up manually

ld 96
dis dch x auto

ld 60
disl x

enll x

then lcnt to see the error table and stat, it will take 45 sec's for the d to est

john poole
bellsouth business
columbia,sc

 

[mattm31]

Thanks John

I don't seem to be able to get into LD 60 or 96
would this be a user issue ?

 

[hawks]

Can you log into the system? You may also need to have Telco bring their side back up. Because if they were receiving alarms from you all night then they might have put their end into a maintenance mode.

 

[mattm31]

Yeah i could log in but when i tried to go in those LDs it just went back to the prompt.

I turned out it was their end.

Thanks Anyway.

 

[mattm31]

OK so its done it again no incoming or outgoing
calls.

the termianl errors are

ERR4500 402 15 0000141B

ERR4500 402 15 0000141C

ERR4500 402 15 0000141D

ERR4500 402 15 0000141E

ERR4500 402 15 0000141F

Can anyone shed somelight on what these mean ?

Thanks

Matt

 

[VonZipper]

phone company.

 

[johnpoole]

if you can't get to 60 or 96 contact someone with the password or hope it's always the far end.. the problem with not having access, if your taking hits on the ckt, they are tracked in the lcnt table, when that number reaches the thrs programed in 73, the t goes down.. the provider can do backflips, the ckt stays down until the counter is cleared (rcnt).. IF ld 60 is in your drol, then a midn will clear it.. ld 21 prt ovly. ld 17 chg ovly and add 60 to drol then IF you have access to 135 midn, a very slow way to clear a counter and if you are expected to keep the trunks up, get access to all the maint loads.. you can't break the switch from maint, just dis and enable trunks ckts and stations

john poole
bellsouth business
columbia,sc

 

[a12ozbottle]

Are you logging in with a user name? If so is it the admin1 or admin2 or something else? Can you get into any maintenance loads (ld 32, 37..etc)? If not try logging in and typing who it will tell you if someone else is logged in, if they are in a maintenance load this would prevent you from getting into these loads.

 

[markbellot]

On older releases the comands needed to be in Caps.

 

[speckledhen]

I Have also found that on later software (4.5) caps also needs to be on.

 

[mattm31]

I can get into LD 32 and LD 37 no problems
with caps on or off.

 

[acewarlock]

You need more access on your password, sound like you only have limited access.