Have the below issue with Analog sets:
Call Scenario: External through PRI, you call the analog set and then the analog set transfers to attendant. It connects without privacy. They use the analog set and then press the link button and dial 0 and then they are transferred to attendant without privacy.
Is there a way to enable privacy so that the person on hold cannot hear the other callers during the transfer?
Thank you
Call Scenario: External through PRI, you call the analog set and then the analog set transfers to attendant. It connects without privacy. They use the analog set and then press the link button and dial 0 and then they are transferred to attendant without privacy.
Is there a way to enable privacy so that the person on hold cannot hear the other callers during the transfer?
Thank you