Hello all,
This morning I had an incident where a user dialed an external number, but somehow reached an entirely different number. Luckily it was my own personal cell phone number.
The odd thing is that she does NOT have my personal number on record and she was dialing out to a different area code all together.
Is there a load that can poll numbers dialed from her specific DN? I would like to try to troubleshoot to find out what went wrong as I am a little concerned about it happening again.
Thanks in advance
This morning I had an incident where a user dialed an external number, but somehow reached an entirely different number. Luckily it was my own personal cell phone number.
The odd thing is that she does NOT have my personal number on record and she was dialing out to a different area code all together.
Is there a load that can poll numbers dialed from her specific DN? I would like to try to troubleshoot to find out what went wrong as I am a little concerned about it happening again.
Thanks in advance