PRI-T1 clocking slips

[dapster1]

I would appreciate some help on this in Tampa on an Avaya 430 cm5.2

My PRI- T-1 slips on the list measurement status all day long. There is only 1 span for all calls in and out. I am familiar to the change sync commands but my system does not recognize these commands. I have set my DS-1 to error correction Y. After reviewing some notes I do know that my span is set to the tone board on the Gateway. Is there a way to change it to sync to the network? Would this help?
I can get into the server thru telnet but I dont know any server commands that work or to change this. Can anyone walk me thru this or give me the steps associated to correct this? Or am I on the right track?

Thanks in Advance!

 

[AvayaTier3]

telnet to the media gateway and use commands in the thread below.

Media Gateway Sync commands

Slips are usually a wiring or provider issue.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

Media Gateway sync ds1 sync commands

Slips on ds1 facilities are usually a wiring or provider issue.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

Slips are usually a wiring or provider issue.
Sync commands are available when you telnet to the media-gateway

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

Sorry for the duplicate posts. This website is throwing out errors which make it appear to not be updating.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[dapster1]

Thanks alot...I will try this later this afternoon. My customer says alot has cleared up since i changed to error correction to Yes on the ds1 config, but there still are some crackling/slips on the span.
Carrier (as Usual) says he is running clean isolated from the Avaya pbx on a test last night.
I will post back when I can try those server commands and set to network clock

 

[dapster1]

Well,
I just have found out that I do not have the Gateway 430 password. I only have the CM and the Server passwords.So I did a little searching around and called a tech and he has told me to use root root but that does not work,
I have also seen (init password???) ,root root1, and root rootroot and none of these work. any help on this would be appreciated.
Tier3 please chime in!

 

[AvayaTier3]

Do you have a console cable for the MG?
Tek-Tips

Avaya docs

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[dapster1]

Yes I do have a console cable (crossover correct)...?
Do i need to do this on site because I have been remoted in via dialup

 

[AvayaTier3]

MG console cable

This is not a crossover cable. You need this on-site and must be done from the MG console port.

Pin outs

The RJ45 to DB9 adapter is pinned out as follows:
RJ45
DB9
1......7
2......8
3......1
4......5
5......4
6......2
7......3
8 n/c


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[dapster1]

Yes ....I think I do have one of these in my truck or I can make one very easily
Thanks Tier3 and I will post back in a few days with my results when I can get back to that customer.