Hello All;
Can you swap a 6 port combo card on a MICS with another, WITHOUT defaulting the system? I have a customer who is having alarms pop up everyday. They have lost a call or two but it's a nuisance. System worked fine for years and then in December this started. I have checked and changed protocols with telco and swapped DTI card, but haven't touched the combo as I was told it would default and perhaps change the system ID. I can't have that as the customer would be out of service until a new enabler code could be provided. Any help would be appreciated!
Can you swap a 6 port combo card on a MICS with another, WITHOUT defaulting the system? I have a customer who is having alarms pop up everyday. They have lost a call or two but it's a nuisance. System worked fine for years and then in December this started. I have checked and changed protocols with telco and swapped DTI card, but haven't touched the combo as I was told it would default and perhaps change the system ID. I can't have that as the customer would be out of service until a new enabler code could be provided. Any help would be appreciated!