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Prank Caller with Withheld Number 1

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robspwing

IS-IT--Management
Oct 29, 2008
232
US
Hi All,

I am having an issue with a prank caller that is calling about 300 times a day. His # shows up as an Withheld Number. He is calling into one of our 800#'s which is pointed to a DID we have and then it is routed to a hunt group.

I have searched the forum and I see where someone suggested creating an ICR with * in the Incoming # field but I am not sure if that will work since he is calling through the 800#.

Any ideas?

Thanks

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
You can use the * it doesn't matter what number he calls, but it will bar/block all withheld numbers obviously :)

NTE-wave-logo-for-a4-header.jpg
 
Thanks amriddle01

Do I leave the destination blank?

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
using the * with a blank destination blocked all calls

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
Do you have voicemail pro?
If yes then sent him to a voice question with a lot of odd and stupid question.
He will get tired of it :)


BAZINGA!

I'm not insane, my mother had me tested!
 
Rob,

I would check with the DID provider as why caller ID/ANI is not being passed, as caller Id is usually not withheldable on toll free lines.


Andre
 
using the "!" works also.

thanks

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
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