Hi All,
I am having an issue with a prank caller that is calling about 300 times a day. His # shows up as an Withheld Number. He is calling into one of our 800#'s which is pointed to a DID we have and then it is routed to a hunt group.
I have searched the forum and I see where someone suggested creating an ICR with * in the Incoming # field but I am not sure if that will work since he is calling through the 800#.
Any ideas?
Thanks
Rob
Doc, we better back up. We don't have enough road to get up to 88.
I am having an issue with a prank caller that is calling about 300 times a day. His # shows up as an Withheld Number. He is calling into one of our 800#'s which is pointed to a DID we have and then it is routed to a hunt group.
I have searched the forum and I see where someone suggested creating an ICR with * in the Incoming # field but I am not sure if that will work since he is calling through the 800#.
Any ideas?
Thanks
Rob
Doc, we better back up. We don't have enough road to get up to 88.