Polycom SoundStation IP 5000 on the Avaya IP Office 500 V2 1

[hashtagpoundsign]

Hello I have recently obtained a Polycom SoundStation IP 5000 (Rev 4.3.1.0440) and a cx would like to activate the conference phone on their existing IP Office 500 V2. I have the license. My first question to you is will this Polycom connect? My next question is does this set have a GUI? I have looked online (i guess not that hard) and havent found any good documentation. Thanks for your time

 

[AACon]

Yes, they work fine. Just did one yesterday. They have a web front end. If you have to dial 9 for anything, make sure you setup your digit maps properly.
Here is a doc from avaya:

http://www.devconnectprogram.com/fileMedia/download/f0b5fe37-f91e-4285-bbc4-d0d7b0747b52

-Austin
ACE: Implement IP Office

 

[TouchToneTommy]

Application Notes for Polycom® SoundStation® IP 5000 and Avaya IP Office 500 V2 – Issue 1.1

http://marketingtools.avaya.com/kno...O.pdf?zoom_highlight=polycom#search="polycom"

 

[TouchToneTommy]

Sorry, same pdf. Can't even have a swallow of coffee while looking up the link!!

 

[AACon]

I had it book marked

-Austin
ACE: Implement IP Office

 

[hashtagpoundsign]

AACon and TouchToneTommy thanks so much. I will be trying this afternoon

 

[jayjr1105]

I had success with a Polycom IP 4000 recently too. Just need a 3rd party SIP endpoint license and 20 minutes. Here is the guide I used. It's not official Avaya but it worked perfectly.

http://www.phoneprogrammer.net/inde...nferencePhone_IP6000 Configuration How To.pdf

Make sure you do a factory wipe of the polycom to start. Made it a lot easier for us when the polycom was previously setup for a 3Com VCX. To reset power off the device, power on and hold 6, 8 and * dial pad keys. You have to do this quickly.

 

[hashtagpoundsign]

jayjr1105 I believe that the reboot sequence worked on the unit. It retained the 192.168.1.100 IP I programmed but cleared all other fields. I am able to ping that IP but when I try to access the GUI I get nothing

 

[jayjr1105]

I remember it being finicky whether I could get to the web gui or not. Eventually after the factory reset it pulled from DHCP and I got to it then.