miteltech06
Technical User
Hi all,
I have a Polycom SoundStation 2W conference phone with display, normally we use the phone for conference calls only dial 1 number, today we were going to use the Polycom to call 3 people. We call the first one and it when fine, then we press the flash button and it lets us dial the second number then on the display a Join word show up we press that key and give us another dial tone. We try all the combinations possible but we always end with another dial tone and the calls never connects. I setup a temp IP phone and did the same and the phone work fine also I setup a SS4050 and it work fine. My question is what I'm doing wrong with the Polycom do I need to program something on the ICP 3300/Polycom?
Thanks,
I have a Polycom SoundStation 2W conference phone with display, normally we use the phone for conference calls only dial 1 number, today we were going to use the Polycom to call 3 people. We call the first one and it when fine, then we press the flash button and it lets us dial the second number then on the display a Join word show up we press that key and give us another dial tone. We try all the combinations possible but we always end with another dial tone and the calls never connects. I setup a temp IP phone and did the same and the phone work fine also I setup a SS4050 and it work fine. My question is what I'm doing wrong with the Polycom do I need to program something on the ICP 3300/Polycom?
Thanks,