Phone picks up automatically on speaker

[sway06]

How do I turn off the option when a phone automatically picks up in speaker mode? Thanks.

 

[telcomwork]

I believe page two on the station form and it's "Auto Answer

 

[f0netech]

There is also a softkey that will do this. On the station admin form it is 'int-aut-an'. If you look at the menu it will display as HFAns. You can either de-select this at the station, or remove from the softkeys altogether. I've never found a user yet that has any use for this feature.

 

[sway06]

Thank you all, I checked the Auto answer and it was off.

So I remove the auto soft key.

 

[jgideon]

I believe this feature exists for use in 'clean' spaces like operating rooms, so that the users have a 'hands free answerback' option for all calls. I happen to own a couple of Avaya 'analog' sets that have this option also.