Phone Manager Lite settings 1

[edbisw]

Where are the Phone Manager Lite settings kept? Tried uninstalling the app, removed the C:\Program Files\Avaya... folders and when I reinstalled it it kept the ext. settings.

What I am trying to fix is the "Add User" option being grayed out when using the Speed Dials tab.

 

[socalsteve]

just change the extension at sign in

 

[mattKnight]

>What I am trying to fix is the "Add User" option being grayed out when using the Speed Dials tab.

How many speed dials do you have already? Lite is limited to 15

To answer the question, the bit you need to delete is the Avaya folder in the "my Documents" folder

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[scottjc]

The user profile is located in My Documents.
It will be in a folder called AVAYA.

 

[edbisw]

Removed the My Documents\Avaya folder. Logged in newly and was able to add speed dials. However the speed dials aren't showing when someone is on their phone or not... do I need to reinstall again?

 

[mattKnight]

do I need to reinstall again

Probably not

Check that the firewall is turned off (or that you have run the FW.bat exceptions file)

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[edbisw]

Was running Trend and Windows Firewall, so disabled Windows Firewall and it worked.

I read through the forums on fw.bat and have seen it mentioned before, but never found it in an installation (searching through the hard drive, etc.) Where is the info on the ports that it opens up? Just curious...

 

[mattKnight]

The firewall exceptions file is here

http://marketingtools.avaya.com/knowledgebase/ipoffice/general/firewall/index.htm

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[edbisw]

Perfect, thanks!