Phone Manager 4.2.42 working but cannot click to dial 1

[outonalimb]

Hi,

We are having an issue with one of our users who is able to log in to Phone Manager but cannot click on any speed dial or any directory entry. The entries are there but just not selectable.

This happens for the same user on multiple different machines (Windows 10 and Windows 2008 Server). We have dozens of other users that are not having the same issue.

We have deleted the '.manifest' files, recreated the user profile but nothing seems to have helped.

Any help with this would be appreciated.

A

 

[intrigrant]

Start Phone Manager with the -debug option on a working and non working station and look for the differences in the output.

read this

 

[Yuix]

intrigrant,

Thanks for that info, helped with a similar issue I was having with a clients phone manager, purple for you.

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