Have a Phaser 850 which has started a paper jam as it leaves the pick guide assembly and enters the drum/paper preheat assembly. It gets about half way in and stops.
Originally it would not get past the pick guide assembly but after substituting a number of items it's found it's way to the preheat assembly.
I have cleaned the paper pick roller, the lower feed rollers, and the pick guide assembly.
I have substituted known good parts including the drum/heater assembly, the upper feed assembly, the pick roller clutch, the drum maintenance clutch (for the 850).
I also found the clutch cap/wipe/purge getting VERY hot and exchanged it also.
The printer feeds paper without a jam through the manual tray.
It just will not feed from the standard tray without jamming.
I've search this forum and attempted everything I could find as a possible solution.
Please help.
Originally it would not get past the pick guide assembly but after substituting a number of items it's found it's way to the preheat assembly.
I have cleaned the paper pick roller, the lower feed rollers, and the pick guide assembly.
I have substituted known good parts including the drum/heater assembly, the upper feed assembly, the pick roller clutch, the drum maintenance clutch (for the 850).
I also found the clutch cap/wipe/purge getting VERY hot and exchanged it also.
The printer feeds paper without a jam through the manual tray.
It just will not feed from the standard tray without jamming.
I've search this forum and attempted everything I could find as a possible solution.
Please help.