Please help! I am trying to help out a small school in my community and need to be able to access their Partner ACS R3 from a Windows XP PC and hoping that one of you have bumped into the same problem that I have. I followed the steps in the user manual to connect via Direct Dial (Local). Everything works as expected except that instead of a dial string that just includes the extension (76), I have to use a dial string as if I was using automated attendant (76,,,,,,776). It connects, asks for the password and then a message pops up saying that I am connected. But that is it. It does not appear to pass any traffic and after about 45 seconds, it completely disconnects. I am stumped.