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patches not uploading to linux 6.0 primary security server
- Thread starter voip64
- Start date
I have the same trouble with my company issued laptop. I can use a older laptop that isn't loaded with all the security stuff and it works fine. It was suggested to me that it was probably host prevention in the fire wall that was causing this. I haven't had a chance to check it out yet.
I was hoping someone would jump in with a answer on this, but all this stuff is still new.
I was hoping someone would jump in with a answer on this, but all this stuff is still new.
- Thread starter
- #3
Unable to load patch from UCM with IE8
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Problem Description
The user is unable to load a patch or a SP using UCM (Unified Communication Manager) in IE8 (Internet Explorer 8). The following error appears on each attempt:
'Unexpected error occurred while uploading the patch file. The patch file could be invalid, please refer patch manager logs for more details.'
Please note that the same error appears if you try to upload a patch over SP's tab in UCM. The error we mention above is seen while we follow a regular patch/SP upload process.
Problem Resolution
Although the full testing has not been performed with IE8 and Release 6 yet, we will still try to support field reported issues. However, please be informed that in the NTPNN43001-116 03.04 (page 18)you will see the following information:
'UCM Common Services supports Microsoft Internet Explorer 6.0 and 7.0. Other versions and browsers are not tested or supported.'
One of the following step can be performed to resolve the issue.
•Please try to reduce the security level of internet. Go to 'Internet Options' in IE8. Click on 'Security' tab and try to downgrade the security level for this zone. Note that this might not be applicable to some user sites due to security issues
•On the other hand, you can just add the UCM web address as one of the Trusted Sites. Go to 'Internet Options' in IE8. Click on 'Security' tab and go to 'Trusted Sites.' Click on 'Sites' button and add the UCM address as trusted
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Problem Description
The user is unable to load a patch or a SP using UCM (Unified Communication Manager) in IE8 (Internet Explorer 8). The following error appears on each attempt:
'Unexpected error occurred while uploading the patch file. The patch file could be invalid, please refer patch manager logs for more details.'
Please note that the same error appears if you try to upload a patch over SP's tab in UCM. The error we mention above is seen while we follow a regular patch/SP upload process.
Problem Resolution
Although the full testing has not been performed with IE8 and Release 6 yet, we will still try to support field reported issues. However, please be informed that in the NTPNN43001-116 03.04 (page 18)you will see the following information:
'UCM Common Services supports Microsoft Internet Explorer 6.0 and 7.0. Other versions and browsers are not tested or supported.'
One of the following step can be performed to resolve the issue.
•Please try to reduce the security level of internet. Go to 'Internet Options' in IE8. Click on 'Security' tab and try to downgrade the security level for this zone. Note that this might not be applicable to some user sites due to security issues
•On the other hand, you can just add the UCM web address as one of the Trusted Sites. Go to 'Internet Options' in IE8. Click on 'Security' tab and go to 'Trusted Sites.' Click on 'Sites' button and add the UCM address as trusted
Unable to install SP on Unified Communication Manager (UCM) when using Internet Explorer version 8.0.
The following error message is displayed while the Service Pack is being uploaded after about a couple of minutes:
Unexpected error occurred while uploading the service pack. The service pack file could be invalid, please refer to patch manager logs for more details
Problem Resolution
In Internet Explorer version 8.0 go to Tools, Internet Options.
• Select the Security tab.
• Select the zone; Internet or Local Internet (Depends on user environment. If unsure try both)
• Click the Custom level button.
• Scroll down the settings and enable "Include local directory path when uploading files to a server".
• Click OK.
• Click Yes when prompted "Are you sure you want to change the settings for this zone?".
• Close Internet Explorer
The following error message is displayed while the Service Pack is being uploaded after about a couple of minutes:
Unexpected error occurred while uploading the service pack. The service pack file could be invalid, please refer to patch manager logs for more details
Problem Resolution
In Internet Explorer version 8.0 go to Tools, Internet Options.
• Select the Security tab.
• Select the zone; Internet or Local Internet (Depends on user environment. If unsure try both)
• Click the Custom level button.
• Scroll down the settings and enable "Include local directory path when uploading files to a server".
• Click OK.
• Click Yes when prompted "Are you sure you want to change the settings for this zone?".
• Close Internet Explorer
Also remember that the Patch Libary is a finite size, approx 1GB, if you already have a number of DepLists loaded you will get the error as indicated. You must remove the old Deplists first before you can load anymore.....an undocumented feature!
Dont Re-send token.. Have done that once on a system with lots of SMG's. 59 elements in the sec domain and they all poped out of it...
Just uppload the file via sftp?
Dont remember the target location now but i can check it later if u still are in need of it.
Just uppload the file via sftp?
Dont remember the target location now but i can check it later if u still are in need of it.
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