HarryNorstarGuy
Technical User
- Jun 27, 2006
- 15
- 0
- 0
Hello
I am having a problem configuring something I thought would be very basic.
this is on an IP O 7.0 latest release (Q4 '11) customer is using SIP trunks from Coredial. we need to make sure that in a call flow where an incoming calls get forwarded to an outside number the original caller ID should go along with the call. this was a simple setting for a PRI but with SIP it doesn't work. well according to the book it would work but in reality it doesn't.
the sample call flow is as follows:
Remote Callers ID:8454922020 call into IPO on Trunk 18, dials extension 665, which is unconditionally forwarded to 718452225960,
shortcode 7 dials out on trunk 18, (which has REFER on on Incoming and outgoing) the calls goes out on trunk 18 but I CANNOT GET the CID (or the "FROM" part of the header to be "8454922020"
any help on this would be greatly appreciated.
Config file available upon request.
I am having a problem configuring something I thought would be very basic.
this is on an IP O 7.0 latest release (Q4 '11) customer is using SIP trunks from Coredial. we need to make sure that in a call flow where an incoming calls get forwarded to an outside number the original caller ID should go along with the call. this was a simple setting for a PRI but with SIP it doesn't work. well according to the book it would work but in reality it doesn't.
the sample call flow is as follows:
Remote Callers ID:8454922020 call into IPO on Trunk 18, dials extension 665, which is unconditionally forwarded to 718452225960,
shortcode 7 dials out on trunk 18, (which has REFER on on Incoming and outgoing) the calls goes out on trunk 18 but I CANNOT GET the CID (or the "FROM" part of the header to be "8454922020"
any help on this would be greatly appreciated.
Config file available upon request.
