Passing Caller ID to forwarded Cell Phone

[iagaoe]

We have an after hrs phone. I just had my service provider change our plan to allow the caller id to be passed to the cell phone, but i can't seem to figure out how to program ip office to do that.

Anybody have any tips or can point me in the right direction.
Thanks,

 

[h382]

I'm not sure if there is an EASY way to do it for call forwarding, but you can use Mobile Twinning and it's enabled via check box in the System Form.

 

[hairlessupportmonkey]

plus it only works if your provider allows it.

 

[iagaoe]

My provider does allow it.
I'm not looking for an easy way, just A way to do it.

I thought it would be more in volved than just checking Mobile Twinning.

 

[IPOfficeIreland]

Use the short code n or 9n dial ss will send original i'd. No need for twinning

 

[iagaoe]

Yes i have tried ss, .SS, but i'm really sure how to use them.

I have a short code set up as 2286, that dial3k1 and number is XXXXXXXss going out the main ARS.

I also tried building a new ARS that was dial N.SS.

Thanks for the help

 

[IPOfficeIreland]

First I would check that your provider does what they say they can do and test this by trying to send a caller i'd using just n . S before the n. ss

this also only works on isdn, not analogue. If you verify the above run a trace include isdn.

 

[amriddle01]

You are doint it wrong, if you use N you don't use the . in the same place, for example:

I dial 123456 (which matches)
Shortcode 1N
Tel number .ss or 1Nss

That dials 123456 to line and passes through the original calling party number as my CLI.
Some providors may need an i on the end for it to work, so .ssi or 1Nssi


ACS - IP Office Implement

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