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I have a Partner system running ACS R5.0 and the box is set up as such:
Slot 1: 308ec module
Slot 2: Mail VS R3.0 module
Slot 3: ACS processor R5.0 module
Right now I've got extensions 30 and 31 set up in Hunt Group 7 for voicemail and I can dial Intercom 777 to get in.
Before I set up extensions 30 and 31 in the Hunt Group two things were happening
1. I could not dial Intercom 777 (got a fast busy)
2. Any calls to the system from an outside line were going straight to an automated attendant which then immediately transferred the call to extension 10.
NOW, I can Intercom 777 but absolutely nothing I have changed in the system programming will make the voicemail system answer after any amount of ringing.
Any ideas on what I can look at? I have somewhat of a guide and I've made changes per line and per extension using system commands such as #506, #505, #507, etc.
Thank you!
Slot 1: 308ec module
Slot 2: Mail VS R3.0 module
Slot 3: ACS processor R5.0 module
Right now I've got extensions 30 and 31 set up in Hunt Group 7 for voicemail and I can dial Intercom 777 to get in.
Before I set up extensions 30 and 31 in the Hunt Group two things were happening
1. I could not dial Intercom 777 (got a fast busy)
2. Any calls to the system from an outside line were going straight to an automated attendant which then immediately transferred the call to extension 10.
NOW, I can Intercom 777 but absolutely nothing I have changed in the system programming will make the voicemail system answer after any amount of ringing.
Any ideas on what I can look at? I have somewhat of a guide and I've made changes per line and per extension using system commands such as #506, #505, #507, etc.
Thank you!