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Partner Mail VS 4 Static

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Andavar

IS-IT--Management
Jan 31, 2007
5
US
Hello all...

There is all sorts of static and distortion when I record an outgoing message on the night menu prompt. It makes it sound something like the adults on the Peanuts cartoons. Is this a common problem or do I just have a bad card? It never had this problem before...
 
Have you tried to record from more than 1 phone? could be a bad handset. I have also seen this issue when a port on the VM goes bad, you could try to call each port individually to narrow down which port it is. Hope this helps
 
Try a Reset Save All (989 RESET) once you have logged into the System Admin Mailbox.
 
I also had a problem like this mostly with the incoming audio not as much with the outbound. I found it to be a dirty socket/board connection on the module. By reseating the VMS into the cabinet I was able to make the issue go away.
 
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