Partner ACS R7.0 T-1 and Caller ID

[zski128]

Hello,
I am new to the Partner ACS systems. I have a R7.0 processor with a T-1 card and Partner Mail R4.0. First My telco did not install a PRI T1 for caller ID data. If I get the PRI T installed what do I need to do to get the caller ID working? I have to POTS lines installed in the system as well. Is there anyway to get the caller ID info via those lines??

Thanks for your help,
Rich

 

[memphisribs]

If you get PRI, you will need to get a new phone system, Partner doesn't support PRI. Caller ID on POTS is supported.

40 years in the business and counting.

 

[zski128]

Thanks! So if we recieve a call over the T1 we have now is there any way of getting the caller ID info?

 

[telprog]

Sorry but the answer is that Caller ID is not available on the T1.

A trusted source for years.

http://www.tel-programmer.com

 

[Roldan]

Telprog,
Is your answer because the Partner doesn't support Caller Id over the T1? I only ask because I thought Caller Id was not available on a T1 period, however I have found that it can be done, I recently programmed a Norstar to accept it on a T1. Just curious?

Louie Roldan

http://www.4vertex.com

 

[392]

Caller ID over T-1 was supposed to be available in the R7 release according to the earliest pre-release info circa R6. Somehow it was pushed back and out, probably as a result of the problems experienced in the T-1 module during its initial offering. With any luck, it'll be available in R8, and with even more luck, a no cost flash upgrade will be made available to those already deployed.

CID (actually ANI) is available on both channelized T-1 and PRI, depending upon the carrier. Almost every carrier's switching equipment offers it as a feature, but many are not tariffed to allow it to be activated.

 

[telprog]

Roldan, yes it's not the T1 it's the ACS that doesn't support it on the T1, other systems do support it but not the ACS.

A trusted source for years.

http://www.tel-programmer.com

 

[zski128]

Thanks for all the help guys! I called Avaya Tech support, they say the T1 module will only support E&M T1. I have a channelized T1 with DID, I believe I can get ANI (CID) on my T1 as well, anyone know when R8 will be out??

Thanks
Rich

 

[zski128]

I assume the T1 module for the partner ACS does not support ANI data...