I recently switched a customer over from IP Office to a UCX250 and there are a few things they are not liking.
1. When a parked call times out it rings back as a regular call instead of letting them know it was a parked call.
2. I was able to get rid of the beeping in the ear for call waiting but was wondering if there is a way for the phone
to ring for that second call after hanging up on the first one.
3. When a call is answered the caller ID only shows up for a short time then is gone. Wondering if there was a way to
bump that up. Using a PRI at this site if that makes a difference.
4. The ignore button on the UCX just turns the ringer off, where on the IP Office it will send the caller to voice mail.
Was wondering if anyone had a work around for that other than turning their DND on and off.
Thanks for your time, hopefully someone else has run into these same issues.
1. When a parked call times out it rings back as a regular call instead of letting them know it was a parked call.
2. I was able to get rid of the beeping in the ear for call waiting but was wondering if there is a way for the phone
to ring for that second call after hanging up on the first one.
3. When a call is answered the caller ID only shows up for a short time then is gone. Wondering if there was a way to
bump that up. Using a PRI at this site if that makes a difference.
4. The ignore button on the UCX just turns the ringer off, where on the IP Office it will send the caller to voice mail.
Was wondering if anyone had a work around for that other than turning their DND on and off.
Thanks for your time, hopefully someone else has run into these same issues.