TheMitelGuy
IS-IT--Management
Hello,
I hope this message finds everyone well/safe during the pandemic!
I'm trying to duplicate exactly what was done with a TDE 200 system with analog trunks. They have 4x analog trunks today (with CallerID/ANI) and they each map to individual keys. Calls come in, the trunk port/key rings and flashes and they answer it by picking up the handset. From there, they place the call on Hold and someone else at a different phone answers it by pressing the same line key and continuing on with the conversation.
What I would like to know is - can I do the exact same thing with SIP trunks on the same system? The customer can bring in SIP trunks no problem - and so I would probably bring in four (4), as a direct replacement. I just need each of the SIP trunks to ring a different button on all of the phones - just like a key system with four analog lines (as mentioned above). Can I do this? Will the Panasonic TDE 200 support this type of functionality with SIP trunks. Not a lot of switches do - so far only the UCx and IP Office support this exact functionality. Any way to do it with Panasonic? I'm hoping so...
Any help is much appreciated!
Thank you!
I hope this message finds everyone well/safe during the pandemic!
I'm trying to duplicate exactly what was done with a TDE 200 system with analog trunks. They have 4x analog trunks today (with CallerID/ANI) and they each map to individual keys. Calls come in, the trunk port/key rings and flashes and they answer it by picking up the handset. From there, they place the call on Hold and someone else at a different phone answers it by pressing the same line key and continuing on with the conversation.
What I would like to know is - can I do the exact same thing with SIP trunks on the same system? The customer can bring in SIP trunks no problem - and so I would probably bring in four (4), as a direct replacement. I just need each of the SIP trunks to ring a different button on all of the phones - just like a key system with four analog lines (as mentioned above). Can I do this? Will the Panasonic TDE 200 support this type of functionality with SIP trunks. Not a lot of switches do - so far only the UCx and IP Office support this exact functionality. Any way to do it with Panasonic? I'm hoping so...
Any help is much appreciated!
Thank you!