Outlook signature problem, something has changed 1

[1DMF]

Hi,

Everyone uses a company stationery I created in HTML which has the disclaimer at the bottom.

We also use signatures , all was ok.

However, since last week , when we click 'New' , the signature is appearing at the bottom of the email template disclaimer text, rather than being the first part of the actual email body.

an example ....

------------------------------
diclaimer text
------------------------------
Signature appears here

yet this never used to happen, the template used to be like a "background" and the signature appeared above the discalimer , where it was meant to be, yet now the template seems to be a part of the email body rather than a "background".

What has caused this and how do i fix it?

thanks,

1DMF

"In complete darkness we are all the same, only our knowledge and wisdom separates us, don't let your eyes deceive you.

 

[jokequeen]

I called Microsoft on this issue just last week and this is the answer/email I received from them. These are the only answers they have/are willing to give.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The email was edited to removed my name/company information along with the Microsoft disclaimer.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Based on our last communication, it appears that we have reached a resolution for your issue.

Problem - Stationary text is above signature after updates.
Root Cause: Behavior change after KB 917295 (installed with Security Update: KB 924085).

Resolution – Workaround Provided:

1) Added the Disclaimer as part of user’s signature.

2) Use Word as editor.

3) Use KB 317680 to Add a disclaimer to outgoing SMTP messages in Visual Basic script

a.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;317680

4) Uninstall KB 924085.

As we agreed I will proceed with closing the case. If you need to contact me in the interim, please use my contact information that is listed below.

Best regards,

Gurdeep Birdi
Support Engineer
Enterprise Messaging Support
Exchange Client Server Infrastructure Group
* E-mail: v-11gub@mssupport.microsoft.com <mailto:v-11gub@mssupport.microsoft.com>
( Phone: 416-246-5580 ext: 5477
¹ Office Hours: 10am-6:30pm EST

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sorry it wasn't very helpful...

 

[1DMF]

I did reply and thank you but the moderators were a bit "Geheime Staatspolizei" with some content and deleted my post, then emailed me a slapped wrist

So again thanks, at least i know it is a real MS Update problem, and nothing our end so to speak.

"In complete darkness we are all the same, only our knowledge and wisdom separates us, don't let your eyes deceive you.