Hey all,
I have a random issue happening on a MICS 6.0 with PRI. Usually, any calls made outbound show on the receiver's caller ID with the main business number and the business name. Occasionally, the caller ID shows the main business number but shows the name of one of the employees at the business. I have verified that none of the extensions have OLI enabled. I have done test calls from every trunk in the circuit, but have been unable to duplicate. Also, the only names in the system are in the Call Pilot. None of the extensions are named. Has anyone run into anything like this before? Is it possible that name information from the CP is making its way onto outbound caller ID? Thanks in advance.
I have a random issue happening on a MICS 6.0 with PRI. Usually, any calls made outbound show on the receiver's caller ID with the main business number and the business name. Occasionally, the caller ID shows the main business number but shows the name of one of the employees at the business. I have verified that none of the extensions have OLI enabled. I have done test calls from every trunk in the circuit, but have been unable to duplicate. Also, the only names in the system are in the Call Pilot. None of the extensions are named. Has anyone run into anything like this before? Is it possible that name information from the CP is making its way onto outbound caller ID? Thanks in advance.