SSchmidtmann93
Systems Engineer
Hello All,
I have the following problem, I have connected an alarm system to an IP-Office via SIP-Trunk.
IPO product version: Build 11.1.1.0 Build 18.
Physical IP Office 500 V2
IP-Office is connected to Audicode's gateway via a PRI interface.
All outgoing calls go through the PRI interface.
The extension number is always displayed.
(Short Code - 0N | Dial | NSiXXXXE)
So far so good. The alarm system dials any number, outgoing is always the head number displayed. Unfortunately I can't manage to assign a fixed CLI to all calls coming to the IP-Office via the SIP-Trunk and going to external via the PRI.
Step-by-step scenario of the problem
The alarm system is connected to IP-Office via SIP trunk 18.
From external I call the alarm system with XXXXX XXX - E, then I can enter and confirm my ID. After that the alarm system dials via SIP-Line --> IP-Office --> PRI to external - the phone number stored in the alarm system.
Calls from the alarm system to IP-Office are forwarded via
"Forwarding incoming calls" - line group number = 18 - incoming call number = * - destination = . - via function code 0N (dial - call number = NSiXXXXXE) to external.
Problem (as described above): The call of the alarm system to external is displayed only with the head number XXXXX XXX - 0 - but here the XXX (extension) should be displayed.
I hope you understand what I mean - I have already tried it with different prefixes and with ARS, but unfortunately so far no suitable solution found...
I would be very happy about any help.
Thanks a lot!
I have the following problem, I have connected an alarm system to an IP-Office via SIP-Trunk.
IPO product version: Build 11.1.1.0 Build 18.
Physical IP Office 500 V2
IP-Office is connected to Audicode's gateway via a PRI interface.
All outgoing calls go through the PRI interface.
The extension number is always displayed.
(Short Code - 0N | Dial | NSiXXXXE)
So far so good. The alarm system dials any number, outgoing is always the head number displayed. Unfortunately I can't manage to assign a fixed CLI to all calls coming to the IP-Office via the SIP-Trunk and going to external via the PRI.
Step-by-step scenario of the problem
The alarm system is connected to IP-Office via SIP trunk 18.
From external I call the alarm system with XXXXX XXX - E, then I can enter and confirm my ID. After that the alarm system dials via SIP-Line --> IP-Office --> PRI to external - the phone number stored in the alarm system.
Calls from the alarm system to IP-Office are forwarded via
"Forwarding incoming calls" - line group number = 18 - incoming call number = * - destination = . - via function code 0N (dial - call number = NSiXXXXXE) to external.
Problem (as described above): The call of the alarm system to external is displayed only with the head number XXXXX XXX - 0 - but here the XXX (extension) should be displayed.
I hope you understand what I mean - I have already tried it with different prefixes and with ARS, but unfortunately so far no suitable solution found...
I would be very happy about any help.
Thanks a lot!