Hello,
I have a H.323 trunk set up between an IP Office and an S8300/G450 (they are on different subnets). Calls to IP Office over that trunk are working fine. Calls from IP Office to the S8300 are failing (I dial, there's a few seconds of silence, and then the call drops).
If I trace the trunk (via the IP Office System Status), I see that the Short Code is properly matched, which should send the call over the proper trunk line. However, I then see that the Destination State is "Clearing", followed by "Disconnect from Destination End". If I do a "list trace tac xxx" on the S8300, I am able to verify the call never reached the S8300. I am able to ping from IP Office to the Call Server.
Any thoughts or suggestions would be appreciated.
Thank you.
I have a H.323 trunk set up between an IP Office and an S8300/G450 (they are on different subnets). Calls to IP Office over that trunk are working fine. Calls from IP Office to the S8300 are failing (I dial, there's a few seconds of silence, and then the call drops).
If I trace the trunk (via the IP Office System Status), I see that the Short Code is properly matched, which should send the call over the proper trunk line. However, I then see that the Destination State is "Clearing", followed by "Disconnect from Destination End". If I do a "list trace tac xxx" on the S8300, I am able to verify the call never reached the S8300. I am able to ping from IP Office to the Call Server.
Any thoughts or suggestions would be appreciated.
Thank you.