Outbound dialing issue

[zameerjafri]

Hi. It is CM 8.x
we acquired a new E1 for outbound dialing and facing some issue. After accessing the PRI using TAC as we start the outbound number we gets an announcement from TELCO that the number is not correct. List trace shows that CM is sending the digits one by one to the telco. Telco tech is saying that PBX must out outbound number in full not one by one. How can i set this configuration?

 

[muussa]

Hi,

in Trunk-Group Form page 2 use Digit Handling enbloc/enbloc instead of overlap/overlap

Regards
Alex

 

[ISDNman]

Hi. It is CM 8.x
we acquired a new E1 for outbound dialing and facing some issue. After accessing the PRI using TAC as we start the outbound number we gets an announcement from TELCO that the number is not correct. List trace shows that CM is sending the digits one by one to the telco. Telco tech is saying that PBX must out outbound number in full not one by one. How can i set this configuration?

You are looking from something called enbloc (from enbloque) dialing.

 

[zameerjafri]

Thanks Alex for helping