I have been asked a question today that I couldn't answer with regards to outbound CLI this is for either the 3300 or 5000 systems. Please assume both are latest releases with 5330 phones using SIP trunks and the DDI's are on the SIP service.
Is it possible to choose the outbound CLI from an extension, the customer would like to be able to select which CLI is used when placing an outbound call from an extension, they currently answer calls for different companies which is straight forward using DDI's to named groups but they would like to be able to send a CLI of that company when they dial out so that when the person is called they will know that "acme corp" rang them rather than a witheld number.
Is it possible to choose the outbound CLI from an extension, the customer would like to be able to select which CLI is used when placing an outbound call from an extension, they currently answer calls for different companies which is straight forward using DDI's to named groups but they would like to be able to send a CLI of that company when they dial out so that when the person is called they will know that "acme corp" rang them rather than a witheld number.