Outbound calls not working when logged in as an agent

[blinkman]

Hi,

I have a problem in that I am not able to make outbound calls when logged in using my agent ID. However when using the station itself, I am able to make outbound calls. The COR for the station and Agent login are the same. When I run a trace on the station when making the call as an agent, the calls seems to be going through fine, however I get the message the number has been dialed incorrectly.

Any ideas??

 

[intrigrant]

Bad programming.

A simple mind delivers great solutions

 

[amriddle01]

And wrong forum


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[blinkman]

Never mind figured it out. Had an issue to do with FRL on the COR.

 

[intrigrant]

Cor, thats me, who is FRL?

A simple mind delivers great solutions

 

[yankblan]

Sounds like a Mitel

http://interconnexionsld.ca/

 

[ic1ssbill]

Sounds like a Merlin or Magix

 

[intrigrant]

Sound like bagger to me....

A simple mind delivers great solutions

 

[tlpeter]

Mitel and CM do COS and COR.
Both COS and COR are bugger except for Intrigrant


BAZINGA!

I'm not insane, my mother had me tested!

 

[yankblan]

I love Mitel COS; COR are meh

http://interconnexionsld.ca/

 

[intrigrant]

In our region there are only a very few customers interested in using some sort of COS/COR, only blocking some extensions for external traffic is sufficient enough.
We never have to program User restrictions, I only use it to deploy settings to a number of users by copying the settings in User Restrictions to users.
So I am very happy IP Office doesn't have such COS/COR tables, saves a lot of work and headaches.

A simple mind delivers great solutions