Out Of Service

[SPIPOffice]

Hello

I have a IP Office where the receptionist answers as two companys - so I have two hunt groups set-up - which works fine. Queing and VM on during the day - and VM at night.

However sometimes they need to diver the hunt group calls to another user. So I though of using the out of service option to another hunt group.

Even with the short code set-up the calls does not go to the second group.

Has anybody got this working?

Using verions 1.4 (25)

 

[GrandmasterOPI]

no good reason for this not to work as long as you have the group with the user in it in the OOS field, and be sure that the group is being set to OOS, Open config after putting group into OOS and it should have a cross beside it