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out of office doesnt always run?
- Thread starter jtrober
- Start date
We used to have this problem in my org too until I realized that some of the users who were having problems with the OOO agent, their template was signed by an admin who had left the company and hence was not in the NAB.
One way to resolve this is by signing all the agents in all templates that you have in your org. with a secured ID. Preferably this ID should not be a person but one that you use to sign agents, deploy apps and has all the necessary access and also listed in the ECL.
One way to resolve this is by signing all the agents in all templates that you have in your org. with a secured ID. Preferably this ID should not be a person but one that you use to sign agents, deploy apps and has all the necessary access and also listed in the ECL.
steevoscotland
MIS
We have this issue all the time! Go into the agent properties of the out of office agent and check the schedule - you may find that the server set is either 'Local' or 'Common Name/OU2/OU1/O' in which case it's not set to run on the server.
elconomeno
Technical User
open the specific mailbox with the problem
go to file -> database -> properties -> fourth tab
there you can find the name of the template.
open this template (on the server!) in lotus notes designer
in the left plane in the designer you find something like shared code -> agents . klick on it.
on the left side you find the out of office agent.
double click on the out of office agent.
then a new window shows the properties of this agent
you find a section runtime with a button shedule.
make the changes and save it to the template.
a next thing to do :
open ln-administrator go to configuration file of the mail server and check that the */DOMAIN is in the group of run restricted java scripts
go to file -> database -> properties -> fourth tab
there you can find the name of the template.
open this template (on the server!) in lotus notes designer
in the left plane in the designer you find something like shared code -> agents . klick on it.
on the left side you find the out of office agent.
double click on the out of office agent.
then a new window shows the properties of this agent
you find a section runtime with a button shedule.
make the changes and save it to the template.
a next thing to do :
open ln-administrator go to configuration file of the mail server and check that the */DOMAIN is in the group of run restricted java scripts
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