Hey guys
I have installed a copy of OTM 1.1 on a customers pc.
When you open up station admin and double click on a user that has a 3901, 3902, 3903, 3904 or 3905 it will not open.
When you click on an analog, 500, or 2616, or 2008 etc it opens up the phone template that you can edit.
I have noticed that in the list of phone templates you can edit, it does not show any 3901s through to 3905s.
I have never had this issue in the past when installing the older version of OTM which is MAT.
It just seems strange that a newer version of the software does not have the M3900 series phone templates but just about every other kind.
There was no documentation on site, and for some reason i cant get into the Nortel PIC to get documents right now, just thought if someone had any insight as to why this would happen.
I have installed a copy of OTM 1.1 on a customers pc.
When you open up station admin and double click on a user that has a 3901, 3902, 3903, 3904 or 3905 it will not open.
When you click on an analog, 500, or 2616, or 2008 etc it opens up the phone template that you can edit.
I have noticed that in the list of phone templates you can edit, it does not show any 3901s through to 3905s.
I have never had this issue in the past when installing the older version of OTM which is MAT.
It just seems strange that a newer version of the software does not have the M3900 series phone templates but just about every other kind.
There was no documentation on site, and for some reason i cant get into the Nortel PIC to get documents right now, just thought if someone had any insight as to why this would happen.