Oracle Symphony all Condiments default with add as the prefix.

[TheJimbobWay]

This is probably an easy fix, but I’ve been hunting for a solution forever and can’t seem to find one. Any condiment added to an item via required condiments always outputs with the "Add" prefix. I can’t figure out how to make it stop saying "Add" every time. For example, meat temperatures always display as "Add Medium Rare" instead of just "Medium Rare." I’ve tried changing the main and sub-level settings both in the class and the RVC, but nothing seems to work. Thanks for your help!

 

[Joseph.H]

Hey Jimbob,
Go to the Menu Item Class for the condiment and check the "Condiment Prefix Type." Make sure it's set to "Not a Prefix."
I've had this problem before and I'm like 99% sure this was the fix.

Let me know if that fixes things.
Thanks,

 

[TheJimbobWay]

Sorry for the late reply I have been sick the past few days. I appreciate your response, but unfortunately, that's not the issue, all my group are set to not a prefix. Any other ideas? I have also tried messing with Menu Level Sets option to no avail. This is how I have the condiment class set up. I also tried changing the menu level popups and the menu levels they are available to.

 

[cherifbj]

in menu item class options you should take off support prefix