Option 61c Call forwarding to external number over IPFlex (SIP)

[Dave Corey]

Hello,

We recently changed our phone service from (2) T1s to AT&Ts IPFlex solution. I haven't had too many problems with the new service but I have one now. We never had the option enabled on our switch to call forward to an external number due to our previous management as they did not want this capability. So, now times have changed. I have been testing this out on my extension which is a 2616 set. I have enabled the CFXA to allow and have the redirection DN length set to 16. When I set the call forward to an external number 91<area code><number>, a call that comes in is routed to console (operator) instead of the number that was set in the call forward. I do not know what to look for as to why this is happening.

Any help would be greatly appreciated.

 

[Firebird Scrambler]

I think you have a global setting that needs changing and it's probably in LD 15 in CDB and a thought I have is perhaps the RDR sub section where some of the redirection options are found.

Can you post your settings here?.

A typical setup I have is..

RDR_DATA
OPT CFO CFRA DSTD PVCA CWRD MCI (Check out these settings CFO & CFRA, also CWRD)
FNAD FDN
FNAT FDN
FNAL FDN
CFTA NO
CCFWDN
CFN0 4
CFN1 6
CFN2 8
DFN0 4
DFN1 6
DFN2 8
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
DFNR 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

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[Dave Corey]

This is what I have

TYPE RDR_DATA
CUST 00
OPT CFO CFRD PVCD CWRD
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN
CFN0 4
CFN1 3
CFN2 4
DFN0 4
DFN1 3
DFN2 4
DNDH NO
MDID YES
NDID YES
MWFB YES
TRCL 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3

 

[Firebird Scrambler]

It's a little late now, but I think the OPT CFRD needs to be CFRA. Also CFTA YES might need to be changed to NO.
You might have to check what the changes will actually do. Download Genes guides at ghtrout.net

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[Dave Corey]

Well I changed the opt of CFO to CFF and then it worked. Thanks again for your help

 

[Firebird Scrambler]

I had a feeling it was something silly.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin